Privacy policy

AGAMA Operated by TAVI COLLECTIVE PTY LTD
Last updated: February 26, 2026

AGAMA is operated by TAVI COLLECTIVE PTY LTD ("we", "us", "our"), an Australian company.

We operate this website and store, including all related information, content, features, tools, products and services (the "Services"), to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit, use, purchase from, or otherwise interact with our Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

"Personal information" means information that identifies or can reasonably be linked to you.

We may collect the following types of personal information:

Information You Provide Directly

  • Name
  • Email address (including waitlist signups)
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Customer support enquiries
  • Any information submitted through forms on our website

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on site
  • Referring URLs
  • Interaction with advertisements and marketing content

This information may be collected through cookies, pixels, tags, and similar tracking technologies.

How We Use Your Personal Information

We use personal information to:

  • Process and fulfil orders
  • Arrange shipping and handle returns
  • Provide customer support
  • Manage waitlist registrations
  • Send marketing communications (where you have opted in)
  • Personalise your shopping experience
  • Improve our website and product offerings
  • Measure advertising effectiveness
  • Detect fraud and ensure security
  • Comply with legal obligations

You may unsubscribe from marketing communications at any time using the link in our emails.

Advertising & Tracking Technologies

We use advertising and analytics technologies to better understand how visitors interact with our website and to measure marketing performance.

These may include:

  • Meta (Facebook & Instagram) Pixel
  • Meta Conversions API
  • Advanced Matching technologies
  • Pinterest advertising technologies (if enabled)

These tools may collect information such as:

  • Pages viewed
  • Products viewed
  • Actions taken on our website
  • Device and browser information
  • IP address

This information may be shared with advertising partners to:

  • Measure campaign performance
  • Deliver personalised advertisements
  • Retarget visitors who have previously interacted with our website

You can manage how your data is used for advertising through:

  • Facebook Off-Facebook Activity settings
  • Pinterest Ad Preferences
  • Your browser privacy settings

Cookies

Our website uses cookies and similar technologies to:

  • Enable essential site functionality
  • Analyse website traffic
  • Improve user experience
  • Deliver relevant advertising

You can manage cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers who support our operations
  • To payment processors and shipping providers
  • To marketing and advertising partners (including Meta and Pinterest)
  • To comply with legal obligations
  • In connection with a business transaction

Our service providers process information according to their own privacy policies.

International Data Transfers

Although we are based in Australia, your personal information may be transferred, stored or processed in other countries, including the United States and other jurisdictions where our service providers operate.

By using our Services, you acknowledge that your information may be transferred internationally.

Data Security & Retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications

To exercise these rights, please contact us at hello@agamaofficial.com.

If you are located in Australia and believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

The latest version will always be published on our website.

Contact

AGAMA Operated by TAVI COLLECTIVE PTY LTD Level 2, 65-41 Belmore Road, Randwick NSW 2031, Australia ABN: 80 690 097 904 Email: hello@agamaofficial.com

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us using the email above.